What Should I Do If My Crypto.com Account Is Frozen?

If your Crypto.com account is frozen, act quickly by checking your email for details from Crypto.com explaining the freeze—common causes include security concerns or incomplete verification. Visit the Crypto.com Help Center to submit a support ticket or use the in-app chat if available. Be prepared to verify your identity with personal details that match your account. Once verified, follow the provided steps to restore access.